Support

For questions or issues accessing your account please contact customer service at team@devidalyyoga.com


FAQ

Q: I'm unable to log in. My email or account is not recognized, or I'm getting an error message.


A: We're sorry you're having trouble accessing the site. 

Sometimes the culprit is an outdated or incompatible web browser. The site works well with the latest versions of Safari, Chrome and Firefox browsers but is *not* compatible with Internet Explorer. Make sure you've updated to the latest version of your browser.

The second thing is to try resetting your password. Go to the login page and click the "Forgot Password" link. 

Third, try restarting your browser. 

If you still can't log in, restart your computer. This often clears the problem.

If you're still unable to log in, contact team@devidalyyoga.com. In your email please include the device you're using, the browser name, and a description or screenshot of the error message you are seeing when you try to log in.

Q: Can I buy a gift card for a friend or family member?
A: Yes! Gift cards are available for 1 month, 2 months, 3 months, 6 months or 1 year. Buy a gift card here

Q: How can I get a receipt or see billing history?
A:  Go to the My Account page and click the Billing tab near the top of the page.

Q: How do I change the email address on my account?
A:  Go to the My Account page and type the new email address.

Q: How can I add a photo headshot to my comments?
A:  Go to the My Account page and click the circle where it says Avatar

Q: I haven't gotten any of the email updates from Devi Daly Yoga
A: Please add devi@devidaly.com to your email contacts and white list, to ensure our emails don't go to spam. Contact team@devidalyyoga.com if you'd like the last update to be forwarded to you.

Q: I want to cancel my subscription.
A: We're sorry to see you go! Here's how to cancel 
- Go to the My Account page. 
- Click the Billing tab near the top of the page
- Scroll down to the Active Plan section and click the Change Plan button 
- Click Cancel Membership